Refund policy
Thank you for choosing Solitude Soothers for your needs. Please review our refund policy carefully before making a purchase.
At Solitude Soothers, each product is handcrafted and made to order with care. Because of the nature of our items, we do not accept returns or exchanges once an order has been placed.
If your order arrives damaged or incorrect, please contact us within 3 days of delivery at sales@solitudesoother.com with your order number and a photo of the issue. We will gladly review and provide a replacement or store credit when appropriate.
We want every experience with Solitude Soothers to feel special and satisfying. If you have any concerns about your order, please reach out, and we will do our best to make it right.
Contact Us:
If you have any questions or concerns about our refund policy, please don't hesitate to contact us at sales@solitudesoother.com. Our team is here to assist you and ensure that your experience with Solitude Soothers is a positive one.
Changes to this Policy:
Solitude Soothers reserves the right to modify or amend this refund policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website.
By making a purchase from Solitude Soothers, you acknowledge and agree to abide by the terms of this refund policy.
Thank you for your understanding and support.
Solitude Soothers Management